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AustinEco SmartCS Intelligent Customer Service
World's first tri-modal AI customer service for cross-border trade (text/voice/video), embedded as a floating SmartCS widget on every page. Features context-aware scene detection (supply/demand/product/general), AI smart routing, 23-language real-time translation, and 24/7 availability. Powered by Claude Sonnet 4, with one-click escalation to Jitsi video calls.
AustinEco
AI-native cross-border commerce platform covering 22 trade pipeline nodes across 192 countries.
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